Double Edge Gift - Cultural Faux Pas

This video outlines how cultural faux pas may occur during cross cultural engagements.
Video Transcript

One of my students in the Air Force, a sergeant, when he was stationed in Singapore, at Paya Lebar Air Base, he noticed that his Singaporean counterpart really liked his one-handed-opening pocketknife that American airmen get issued, it's standard issue. And so he was always, the Singaporean counterpart was always looking at it and admiring it and the American thought oh, well, I know when I was given my cultural training before we left for Singapore, we were told that Singaporeans really appreciate gifts, so before I leave to go back to the states, I will present him my pocketknife. And so the day came, he was about to leave Singapore, and he met with his counterpart and offered him, very politely and appropriately as he was trained to do, with two hands, presented him this knife and said, "I would like to leave this with you as a sort of symbol of my appreciation of our friendship." And the Singaporean looked at it, was horrified, and turned away and left and wouldn't speak to him again. And come to find out, once the American did some digging and asked his interpreter, that presenting someone with a knife in Singapore indicates that you're severing the friendship. So he literally, he took that as, again not as  gift or a farewell token or a token a friendship but instead as the fact that I am cutting off my friendship with you. And of course this was not his intention at all. So that brings us back to what is the point of cross-cultural communication. It's helping us to become more aware of the fact that our intentions are not always in line with the interpretations of our message.