Building Rapport in Ukraine

Video Transcript

As far as particular topics, I'm not sure there's any prescribed list, but basically be genuine, be friendly, you know, they don't tend to smile as much as we do. I remember in 2012, it's something they were working on because you'd see signs and in the metro saying, you know, "Smile, Ukraine!" you know, because they were hosting the euro-football competition, soccer competition. And so they trying to get people to smile for the tourists. But they don't tend to smile as much. But that doesn't mean that they're not friendly. So but yeah. Just be genuine. You know, be honest, sincere. Be interested in what they have to say.

A service member discusses building rapport in Ukraine.